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Trainer Call Center – German-speaking (On-site)
open positions
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- Location: Thessaloniki
- Work Type: On-site
- Work Mode: Full-Time
Our international client, a leading provider of customer care solutions with operations across the world, is looking for a German-speaking Trainer to join their team in Greece. In this role, you will guide and coach new and existing employees within the telecommunications field, helping them develop customer-focused communication skills and achieve excellence in every interaction. This is a long-term opportunity within a supportive, international environment.
Key Responsibilities
- Conduct comprehensive training sessions for new hires and existing employees.
- Design, evaluate, and optimize training and coaching programs.
- Support and mentor teams to enhance customer service quality and performance.
- Develop engaging, interactive training materials and methods.
- Deliver constructive feedback and monitor individual progress.
- Contribute to a culture of learning, collaboration, and continuous improvement.
What You Bring
- Excellent German language skills (C1 level) and good command of English.
- Previous experience as a Trainer or Coach in a call center or customer service environment.
- Confident presentation skills and creativity in knowledge delivery.
- Strong organizational, interpersonal, and communication abilities.
- Methodical approach and strong sense of responsibility.
- Customer-centric mindset and ability to inspire and motivate others.
- Proficiency in common PC applications and digital tools.
What’s Offered / Why Apply
- Permanent employment contract from day one.
- Competitive monthly salary with long-term stability.
- Modern, dynamic work environment in an international setting.
- Ongoing professional training and career development opportunities.
- Flexible conditions supporting work–life balance.
- Collaboration with an experienced, cross-border team.
- Private health and life insurance.
Why Apply via Power of Detail
Power of Detail Professional Solutions connects multilingual professionals with reputable international employers in Greece. We ensure a confidential, transparent recruitment process, supporting you every step of the way toward your next career milestone.
How to Apply
If you’re a people-focused Trainer ready to make an impact in the telecommunications sector, apply today with your CV in English or German and start your next chapter in Greece.
